Shipping & Returns

SHIPPING

* Same Day Shipping Before 12PM  Monday- Friday only. NO Shipping available on weekends. 

We ship orders with Australia Post, and email/text message tracking details once your order has shipped. Please check your spam folder if you haven't received the tracking email within 1 business day of placing your order.

Please note: if you do request your order to be left, we are not liable for any losses which may occur. 

Shipping costs - within Australia

Orders over $150: free standard shipping

Orders under $150:

Standard:  $9.95

Express post: $14

PICKUP

Free pickup is available from our store at 125 Murray St Finley 

 

Refunds: 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@threegirls.com.au. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@threegirls.com.au.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.